Returns

ALL SALE ITEMS ARE FINAL

 You have 14 days to make any returns for a refund (except for items on sale). Exchanges can be made within 30 days of purchase if the item returned is in "new" condition. To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

 

 Exchanges (if applicable)

We will honor exchanges for items in unused condition within 30 days of purchase. Please notify us by phone (617.710.6655) or email (trabeca@trabeca.com) if you want to make an exchange.  Send your item to be exchanged to: 2 Myopia Road, Winchester, MA US 01890.

 

Shipping

To return your product, please mail to: 2 Myopia Road, Winchester, MA US 01890.   You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are making an exchange, we will cover the cost of shipping for the replacement item.  

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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